Phase One H 5 User Manual download pdf (Page 32)

9 Trouble Shooting

If technical problems are experienced when working with the Phase One

H 5 it may be necessary to contact Phase One’s Technical Support

department.

Phase One recommends that you do a screen dump of your system

configuration. This can be done in the menu Camera - Info, then press

Apple-Shift-3 to generate a screen dump of the current settings. This

screen dump file can be found in the root of the main hard drive and

is named Picture #.

Also, please make a system report of the Macintosh computer system.

This can be done with the Apple System Profiles found in the Apple

menu. Fax or e-mail your Camera Info and the Apple System Profile

to Phase One’s Technical Support department.

Trouble Shooting

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Phase One H 5 User Manual Page 32